Human Work Interaction Design Meets International Development

Workshop @ INTERACT 2017

Today, it is a true challenge to design applications that support users of technology in complex and emergent organizational and work contexts. To meet this challenge, the Working Group 13.6 (WG13.6) on Human Work Interaction Design (HWID) was established in September 2005 as the sixth working group under the International Federation for Information Processing specifically the Technical Committee 13 on Human Computer Interaction (HCI). A main objective of the WG13.6 as defined in 2012 is the analysis of this complexity and its relationships between extensive empirical work domains studies and HCI designs.

The “Human Work Interaction Design Meets International Development” workshop takes place at the Interact Conference in Mumbai. Consequently, there is a unique opportunity to observe technology-mediated innovative work practices in informal settings.

In this context, away from the mainstream industrial sites of the global north, this workshop proposes to analyze findings related to opportunities for design research in this type of work domains.

This workshop follows along the existing series of HWID discussions, focusing on identifying HCI patterns and its relations to the HWID field and re-lated fields. On this occasion and since this workshop takes place at the INTERACT Conference in Mumbai, there is a unique opportunity to observe technology-mediated innovative work practices in informal settings, in a social development context. This is why WG 13.6 has decided to offer this workshop jointly with WG. 13.8 on Interaction Design in International Development, whose main interest since its creation in 2006 is to promote the application of interaction design to address the needs, desires and aspirations of people across the developing world.

Today’s technologies change the way we work with pervasive interfaces and smart places, often shifting our physical boundaries and our operational modes. From health care, to traffic control, interaction with new technologies, researchers have raised challenging issues for HCI researchers and experts. This is even more challenging when one is away from the mainstream industrial sites of the global north.

In line with recent suggestions that HCI should “turn to practice” and do practice based research, the utility and merit of defining a field from its published works stems from providing a conceptual frame to organize a variety of issues emerging in recent HCI research. In this workshop, we take a practice oriented, bottom up approach where a group of HCI researchers will analyze and synthesize relevant field work in an around Mumbai completed on the previous day.

Stephanidis [1] states that interactive technologies are entering all aspects of everyday life, in communication, work and collaboration, health and well-being, home control and automation, public services, learning and education, culture, travel, tourism and leisure, and many others. An extensive variety of technologies are already available, and new ones tend to appear frequently, and on a regular basis. Because of this we have to be attentive towards the development of studies that will help the growth of new technologies itself.

Outcomes of the workshop include:

  • human-centered design approaches for specific work domains (workplaces, smart workplaces);
  • visions of new roles for workplaces that enhance both work practice and interaction design.

In order to achieve this, participants will engage with conference-organized field trips, gather data and will discuss their experience at the HWID workshop on the following day.

The ideal target audience is composed of researchers and practitioners working on any topic related to work analysis, international development, cross-cultural studies, interaction design.

We will also look at the challenges of analysing work in informal settings as a way to inform the design of digital mediation.

After the workshop, the dataset analysis can be structured in such a way it provides design implications. These two aspects – analysis and design – will form one (or more) manuscript submissions for a well-ranked journal (TBA).

[1] C. Stephanidis, “Design for all,” The encyclopedia of Human Computer Interaction 2nd edition, Interaction Design Foundation, 2015, pp. 2453-2550.


Prospective participants are invited to submit a 2-4 pages position paper formatted according to the Springer LNCS format, using the EasyChair System.

Papers will be selected by an International Program Commitee considering their quality, topic relevance, innovation, and potentials to foster discussion. Each paper will be reviewed by at least two reviewers with different backgrounds providing authors with the information to make their contribution relevant and appealing for the workshop’s audience.

At least one author from every accepted paper must plan to attend the workshop and present it.

Important Dates

June 10, 2017: Submission deadline
June 29, 2017: Notifications of acceptance to workshop participants of acceptance into workshops
July 1, 2017: Early bird registration deadline
July 31, 2017: Camera ready workshop position papers and extended abstracts



Date Approx. Time start Approx. Time to reach / close Activity
25th Sep 2017 0700 1030 Travel to Fisher village
1100 1200 Interaction with the fishermen society chairmen
1200 1300 Interaction with the fishermen (few if possible)
1300 1400 Lunch break
1400 1600 Visit to Landing centre – to see the fish offloading, market
1600 1700 Reserved / buffer
1700 2000 Return to Mumbai
26th Sep 2017 0800 0900 Partners interactions (over breakfast)
0900 1600 Workshop – partners or partner representative may be part of it.


Pedro Campos – Madeira Interactive Technologies Institute (M-iti), Portugal
Torkil Clemmensen – Copenhagen Business School, Denmark
Barbara Rita Barricelli – Università degli Studi di Milano, Italy
Jose Abdelnour-Nocera – University of West London, United Kingdom
Arminda Lopes – Madeira Interactive Technologies Institute (M-iti), Portugal
Frederica Gonçalves – Madeira Interactive Technologies Institute (M-iti), Portugal
Dineshkumar Singh – TCS Research and Innovation, Mumbai, Tata Consultancy Services Ltd.
Veerendra Veer Singh – ICAR – Central Marine Fisheries Research Institute, Mumbai Research Center


Program Commitee

Paola Amaldi –  University of Hertfordshire, United Kingdom
Craig Anslow – Victoria University of Wellington, New Zealand
Ganesh D. Bhutkar – IIT Bombay, India
Sergio España – Utrecht University, Netherlands
Anant Bhaskar Garg – HaritaDhara Research Development and Education Foundation, India
Ines Di Loreto – Université de technologie de Troyes, France
Anirudha Joshi – IIT Bombay, India
Judith Molka-Danielsen – Molde University College, Norway
Christian Sturm – Hochschule Hamm-Lippstadt, Germany
Stefano Valtolina – Università degli Studi di Milano, Italy


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